Prime Liberty Insurance

Claims Support

Simple claim navigation for customers who need to know what to document and what to do next after a loss.

Ready to start a claim?

Submit the first claim details online and our team will follow up with the next steps.

File a Claim
Claim Steps

When something happens, start with calm, clear steps.

1. Make sure everyone is safe

Call emergency services first when there is injury, fire, danger, or active property damage.

2. Document the event

Take photos, keep receipts, save police reports, and write down dates, times, and contact details.

3. Contact Prime Liberty

We help route the claim, explain likely next steps, and guide you on what information may be needed.

4. Follow up with your adjuster

Respond to requests quickly and keep copies of all documents and claim communications.

Claims support

Claims contact

Phone
+1 289 670 0641
Email
claim@primelibertyinsurance.com
Office Hours
MondayFriday, 8:00 AM6:00 PM CST
Open Claim Form

Claim filing procedures depend on the policy, carrier, and claim type.